Kempoh360 – Terms & Conditions

Effective Date: February

Welcome to Kempoh360. By using our website, mobile app, or any services provided through our platform, you agree to the following Terms & Conditions. Please read them carefully before accessing or using Kempoh360.

1. Definitions

• “Platform” refers to the Kempoh360 website, mobile application, and associated services.

• “User” means any person who accesses or uses the platform, including buyers, sellers, service providers, or visitors.

• “Vendor” refers to individuals or businesses who list products or services for sale on Kempoh360.

• “Buyer” means any user who purchases goods or services through the platform.

• “We”, “Us”, “Our” refers to Kempoh360 and its affiliates.

2. Acceptance of Terms

By registering, browsing, or transacting on Kempoh360, you accept and agree to these Terms & Conditions. If you do not agree, you may not use the platform.

3. Eligibility

To use our services, you must:

• Be at least 18 years old or have the consent of a legal guardian.

• Provide accurate and up-to-date personal and business information.

• Comply with all applicable local and international laws.

4. User Accounts

• Users must register an account to buy, sell, or provide services.

• You are responsible for maintaining the confidentiality of your login credentials.

• Kempoh360 reserves the right to suspend or terminate any account involved in suspicious, fraudulent, or abusive activities.

5. Listings & Content

• Vendors must ensure all product or service listings are accurate, lawful, and not misleading.

• We prohibit the sale of illegal, counterfeit, dangerous, or prohibited items.

• Kempoh360 reserves the right to remove any listings or content that violates our policies or applicable law.

6. Transactions & Payments

• All transactions must be made through the official payment channels provided by Kempoh360.

• Payments may be held in escrow until the buyer confirms successful delivery of the product or service.

• Kempoh360 may charge commission fees on transactions, which will be clearly displayed before purchase.

• Vendors are responsible for tax compliance based on their country of operation.

7. Shipping & Delivery

• Vendors are responsible for packaging, dispatch, and timely delivery of sold products.

• Buyers must provide accurate delivery information.

• Delays, lost items, or disputes will be handled in accordance with our Dispute Resolution Policy.

8. Cancellation & Refunds

• Buyers may request cancellations or refunds according to our refund policy.

• Refunds will be issued in cases of non-delivery, defective items, or misrepresentation.

• Digital services or food orders may have different refund rules and eligibility requirements.

9. Service Providers

• Service providers must clearly describe their services and pricing.

• Users agree to pay for services rendered as agreed during booking or negotiation.

• Kempoh360 is not responsible for the quality, delays, or outcomes of services provided but may intervene in disputes.

10. Prohibited Uses

Users agree not to:

• Use the platform for fraudulent, misleading, or illegal activities.

• Upload malware, spam, or engage in phishing.

• Impersonate another person or misrepresent your affiliation.

• Harass, abuse, or exploit other users.

11. Intellectual Property

• All content, design, branding, and trademarks on Kempoh360 are the property of Kempoh360 unless otherwise stated.

• Users may not copy, distribute, or reuse platform content without written permission.

12. Limitation of Liability

Kempoh360 is not liable for:

• Losses due to vendor or buyer actions

• Delayed or missing deliveries by third-party couriers

• Unauthorized access to user accounts

• Indirect or consequential damages

Use of the platform is at your own risk. We provide the platform on an “as-is” and “as-available” basis.

13. Suspension & Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms & Conditions

• You engage in fraudulent or illegal behavior

• We are required to do so by law enforcement or regulatory bodies

14. Changes to Terms

We may update these Terms & Conditions at any time. Users will be notified of changes via email or in-platform alerts. Continued use after changes means you accept the new terms.

15. Governing Law

These Terms shall be governed by the laws of Ghana, and any disputes shall be subject to the jurisdiction of [Local Courts or Dispute Resolution Authority].

16. Contact Us

If you have questions about these Terms & Conditions, please contact us at:

📧 Email: support@kempoh360.com
📞 Phone: +17787168044
🌍 Website: www.kempoh360.com